CVPro Privacy Policy

CVPro is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you provide to us when using our services, including:
Personal Identification Information: Name, email address, phone number, and job history.
Payment Information: Credit card details or other payment-related information.
CV and Career Details: Information about your career history, qualifications, skills, and other job-related information necessary for the creation of your CV and other documents.

We may also collect non-personal information when you visit our website, such as:
Cookies and Tracking Data: This includes information on how you use our website, your IP address, browser type, and device type.

2. How We Use Your Information

We use the information we collect for the following purposes:
To Provide Services: To create CVs, cover letters, LinkedIn profiles, and other career-related services.
Communication: To respond to your queries, provide updates, and send you promotional material if you have opted in to receive them.
Payment Processing: To process payments for the services you request.
Customer Support: To improve the services we offer and resolve any issues or concerns you may have.

3. How We Protect Your Information

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include:
Data Encryption: All sensitive payment information is encrypted using industry-standard encryption technologies.
Access Controls: Only authorised personnel have access to your data, and we monitor access regularly.
However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:
Service Providers: We may share your information with trusted third-party service providers to assist with payment processing or other necessary operations related to our services.
Legal Compliance: We may disclose your information when required to do so by law, in response to legal requests, or to protect our rights, property, or the safety of our users.

5. Cookies

CVPro uses cookies to enhance your user experience. Cookies are small files stored on your device that help us track how you interact with our website. You can choose to disable cookies by adjusting your browser settings, though this may impact your ability to use some features of our website.

6. Your Rights

As a user, you have the following rights regarding your personal data:
Access: You can request to access the personal information we hold about you.
Correction: If any of your personal information is inaccurate or incomplete, you can request to correct it.
Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
Data Portability: You can request a copy of your personal data in a commonly used electronic format.
Withdrawal of Consent: If you have given us consent to use your information (for example, for marketing purposes), you can withdraw that consent at any time.
To exercise these rights, please contact us at [Insert Email].

7. Third-Party Websites

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before submitting any personal data to them.

8. Children's Privacy

CVPro’s services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that we have collected such information, please contact us immediately so we can take the necessary steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. If we make significant changes, we will notify you by email or through a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

9. Changes to This Privacy Policy

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:
CVPro
Email: info@cvpro.uk